⚡ LaunchLab HQ

Support

Help with LaunchLab Money and our planner apps. A real person answers every email.
Email [email protected]

We usually reply within 24 hours. Include the email address you used at purchase or sign-up so we can find your account quickly.

Common questions

I lost my access link

Email us from the address you bought with and we'll send a fresh access link right away.

How do I cancel or change my subscription?

Open the app menu and tap Manage subscription to cancel, or switch between monthly and yearly, at any time. If you subscribed through the App Store, you can also manage it in your device's Settings → Subscriptions. Cancelling stops future charges; you keep access until the end of the period you've paid for.

How do I get my data out?

Every app has an Export option (PDF, CSV or JSON) in the menu. Your data is yours, you can take it with you at any time.

How do I delete my data?

Data you enter lives on your device, deleting the app removes it. If you used cloud backup, email us and we'll erase your backup from our servers and confirm.

Refunds

One-time purchases come with a 30-day money-back guarantee, see our refund policy. For App Store purchases, refunds are handled by Apple at reportaproblem.apple.com.

Something looks broken

Tell us what you tapped, what you expected, and what happened instead, a screenshot helps a lot. We ship fixes fast.

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LaunchLab HQ · operated by Antonis Michail, Cyprus · [email protected]